Frequently Asked Questions

Welcome to the JSV Pools Inc

FAQ page. Here, you'll find answers to the most common questions about our pool services, including leak detection, repair, construction, cleaning, and more. If you have any additional questions, feel free to contact us.

  • What services does JSV Pools Inc. offer?
    • We provide a comprehensive range of pool services, including:
    • Pool Leak Detection & Repair
    • Pool Construction & Installation
    • Pool Cleaning & Maintenance
    • Pool Repair Services
    • Pool Equipment Repair
    • Emergency Pool Services
    • Additional Services such as water chemistry balancing and tile cleaning

  • How long has JSV Pools Inc. been in business?

    Established in 2021, we bring over 20 years of combined experience in the pool industry, ensuring top-notch service and expertise.

  • Are you licensed and insured?

    Yes, JSV Pools Inc. is fully licensed and insured, providing you with peace of mind and assurance of our professionalism and reliability.

  • How can I schedule a service?

    You can easily schedule a service by calling us at (760) 673-0143, using our online contact form, or visiting our office in Desert Hot Springs, CA.

  • What areas do you serve?

    We proudly serve Desert Hot Springs and the surrounding areas in California 92240. If you're unsure whether we cover your location, please contact us for more information.

  • Do you offer free consultations?

    Yes, we offer free consultations to discuss your pool needs and provide tailored solutions. Contact us to schedule your consultation today.

  • What payment methods do you accept?

    We accept various payment methods, including credit/debit cards, checks, and online payments. Please contact us for more details.

Pool Cleaning & Maintenance

  • What does your pool cleaning service include?

    Our pool cleaning service includes:

    • Skimming and surface debris removal
    • Brushing and vacuuming the pool walls and floor
    • Cleaning and maintaining pool filters
    • Balancing pool chemicals
    • Inspecting pool equipment

  • How often should I have my pool cleaned?

    For optimal pool health, we recommend weekly cleaning and maintenance. However, the frequency may vary based on pool usage, weather conditions, and surrounding environment.

  • Do you offer maintenance plans?

    Yes, we offer customized maintenance plans tailored to your pool's specific needs, ensuring consistent care and preventing potential issues.

  • Can you handle green or algae-filled pools?

    Absolutely. Our Green Pool Cleaning service effectively removes algae and restores your pool to a clear, healthy state using safe and effective methods.

  • What pool cleaning equipment do you use?

    We utilize advanced cleaning equipment and tools, including automatic pool cleaners, high-efficiency filters, and professional-grade brushes and vacuums to ensure thorough cleaning.

  • Do you offer pool water treatment and chemistry balancing?

    Yes, we provide pool water treatment and chemical balancing services to maintain safe and clean water, preventing issues like algae growth and bacterial contamination.

Pool Construction & Installation

  • How long does it take to build a custom pool?

    Building a custom pool typically takes 6 to 12 weeks, depending on the design complexity, size, and weather conditions. We provide a detailed timeline during the consultation phase.

  • What types of pools do you construct?

    We construct various types of pools, including in-ground pools, custom-designed pools, lap pools, and spa pools, tailored to your specific needs and preferences.

  • Can I customize the design of my pool?

    Absolutely! We specialize in custom pool designs that reflect your personal style and fit your backyard space. From unique shapes to specialized features, we work closely with you to create your dream pool.

  • Do you handle the permitting process?

    Yes, our team manages all necessary permits and approvals to ensure your pool construction complies with local regulations and standards.

  • What materials do you use for pool construction?

    We use high-quality materials such as concrete, fiberglass, vinyl liners, and tile finishes to ensure durability, aesthetics, and longevity of your pool.

  • Do you offer pool remodeling services?

    Yes, we provide pool remodeling and renovation services to update and enhance your existing pool, improving its functionality and appearance.

Pool Leak Detection & Repair

  • How do you detect pool leaks?

    We use advanced leak detection systems and techniques such as electronic leak detection, pressure testing, and visual inspections to accurately identify the source of leaks.

  • How much does leak detection and repair cost?

    The cost varies depending on the complexity and location of the leak. We provide transparent pricing and a detailed estimate after assessing your pool. Contact us for a personalized quote.

  • How long does it take to fix a pool leak?

    The duration depends on the leak's severity and location. Simple leaks may be repaired within a few hours, while more complex issues might take a day or more. We strive to complete repairs as quickly and efficiently as possible.

  • Can I stay in my pool while the leak is being repaired?

    Safety is our priority. Depending on the repair's nature, you may need to avoid using the pool temporarily to ensure the repair is effective and safe.

  • What causes pool leaks?

    Common causes include cracks in the pool structure, faulty plumbing, damaged pool liners, and wear and tear over time. Regular maintenance can help prevent leaks.

Pool Repair Services

  • What types of pool repairs do you handle?

    We handle a wide range of pool repairs, including:

    • Structural repairs (cracks, leaks)
    • Plumbing repairs
    • Tile and liner repairs
    • Pump, heater, and filter repairs
    • Equipment troubleshooting and maintenance

  • How do I know if my pool needs repairs?

    Signs your pool may need repairs include:

    • Unexplained water loss
    • Visible cracks or damage
    • Poor water circulation
    • Equipment malfunctions

    Algae growth despite proper maintenance

    If you notice any of these issues, contact us for a professional assessment.

  • Do you offer emergency pool repair services?

    Yes, we provide emergency pool repair services to address urgent issues promptly, ensuring minimal disruption and preventing further damage.

  • How can I prevent frequent pool repairs?

    Regular maintenance and inspections are key to preventing frequent repairs. Keeping your pool clean, balanced, and well-maintained helps identify and address potential issues early.

  • Do you provide warranties on your repairs?

    Yes, we offer warranties on our repair services to ensure your satisfaction and provide peace of mind. Details of the warranty are provided with each repair service.

Pool Equipment Repair

  • What pool equipment can you repair?

    We repair a variety of pool equipment, including:

    • Pool pumps
    • Pool heaters
    • Pool filters
    • Automatic cleaners
    • Pool liners

  • How do I know if my pool pump/heater/filter needs repair?

    Indicators include:

    • Unusual noises
    • Decreased water circulation
    • Inconsistent water temperature
    • Frequent cycling on and off
    • Visible leaks or corrosion

    If you experience any of these signs, it's time to schedule a repair.

  • Do you offer preventive maintenance for pool equipment?

    Yes, we offer preventive maintenance services to keep your pool equipment running efficiently, reducing the likelihood of unexpected breakdowns.


  • How long does pool equipment repair take?

    The duration depends on the specific issue and required parts. Most repairs are completed within a few hours to a day, ensuring your equipment is back to optimal performance promptly.

  • Do you provide replacement parts?

    Yes, we use high-quality replacement parts to ensure the longevity and reliability of your pool equipment during repairs.


Emergency Pool Services

  • What constitutes a pool emergency?

    A pool emergency can include:

    • Severe leaks causing rapid water loss
    • Pump or heater failures affecting pool functionality
    • Electrical issues posing safety hazards
    • Structural damage compromising pool integrity
    • Algae outbreaks that require immediate attention

  • How quickly can you respond to an emergency call?

    We prioritize emergency calls and strive to respond as quickly as possible, often within a few hours, depending on the situation and our current workload.

  • What should I do in a pool emergency before you arrive?
    • Stay calm and assess the situation.
    • Shut off power to pool equipment if there are electrical issues.
    • Contain leaks by using barriers or buckets to minimize water loss.
    • Avoid using the pool to prevent further damage or safety hazards.
    • Contact us immediately for professional assistance.
  • Are your emergency services available 24/7?

    Yes, we offer 24/7 emergency pool repair services to address urgent pool issues whenever they arise.

  • Do you handle all types of pool emergencies?

    Yes, our experienced technicians are equipped to handle a wide range of pool emergencies, ensuring swift and effective resolution to restore your pool's functionality.

Additional Services

  • What additional services do you offer?

    In addition to our primary services, we offer:

    • Pool Leak Detection Inspection
    • Pool Plumbing Leak Detection
    • Pool Filter Issues Repair
    • Pool Tile Cleaning
    • Pool Water Chemistry Repair

  • How can pool leak detection inspections benefit me?

    Regular pool leak detection inspections help identify hidden leaks early, preventing extensive water loss, structural damage, and costly repairs in the future.

  • Do you offer pool tile cleaning services?

    Yes, we provide pool tile cleaning to remove stains, algae, and buildup, maintaining the aesthetic appeal and hygiene of your pool.

  • What is pool water chemistry repair?

    Pool water chemistry repair involves adjusting and balancing the chemical levels in your pool to ensure safe, clean, and comfortable swimming conditions. This includes managing pH levels, chlorine levels, and other essential chemicals.

  • Can you help with both residential and commercial pools?

    Yes, we offer our services to both residential and commercial pool owners, ensuring pools of all sizes and types receive the care and attention they need.

  • Do you provide customized pool solutions?

    Absolutely. We tailor our services to meet your specific pool needs, preferences, and budget, ensuring personalized and effective solutions for every customer.

Contact Us

If you have any other questions or need further assistance, please don't hesitate to reach out to us.

CONTACT US
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